Refund and Cancellation Policy

Easy Cash Refund and Cancellation Policy

Last Updated: [2021-02-04]

1. Introduction

This Refund and Cancellation Policy outlines the terms under which users can request refunds or cancellations for transactions made through the Easy Cash app. By using Easy Cash, you agree to the terms outlined in this policy.

2. Refund Policy

- All transactions made through Easy Cash are considered final and non-refundable, except in the cases described below.

- Users may request a refund if:

• The transaction was not successfully completed (e.g., the amount was deducted, but the load was not received).
• There was an error in processing the transaction due to a technical issue on our end.

3. Requesting a Refund

To request a refund, users must:

• Contact our support team within [24 hours] of the transaction.
• Provide relevant transaction details, including the transaction ID, date, and amount.

4. Refund Processing

- Refunds will be processed at the discretion of Easy Cash and may take [3-5 business days] to reflect in the user's account, depending on the payment method used.

- Users will be notified via email regarding the status of their refund request.

5. Cancellation Policy

- Users may cancel a transaction only if it has not yet been processed.

- To cancel a transaction, users must contact our support team as soon as possible and provide the transaction details.

6. Changes to the Policy

Easy Cash reserves the right to modify this Refund and Cancellation Policy at any time. Users will be notified of any changes by posting the updated policy on this page and updating the "Last Updated" date.

7. Contact Us

For any questions or concerns regarding this Refund and Cancellation Policy, please contact us at [contact@easycashpk.com].